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GP Activity Data
View our monthly activity information.
Our Latest Figures
As you can see each month there are a lot of appointments where a patient "Did Not Attend". If you cannot make your appointment, we politely ask if you could let us know. The easiest way to do this is to phone our cancellation line on 01656 754200 and leave a message (you can save this number to your phone as it’s a different number to the practice). Help us to help everyone.
August 2025 - Activity Data
6,859 patients
- Calls handled by reception: 9904
- Telephone appointments: 401
- Face to face appointments: 3024
- Hospital referrals: 453
- Items issues via prescription: 12259
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 155
- Administrative communications including digital requests: 13778
- Did Not Attend appointment: 148
- Long term condition reviews: 237
July 2025 - Activity Data
6,856 patients
- Calls handled by reception: 9760
- Telephone appointments: 540
- Face to face appointments: 3848
- Hospital referrals: 732
- Items issues via prescription: 13580
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 247
- Administrative communications including digital requests: 16893
- Did Not Attend appointment: 216
- Long term condition reviews: 214
June 2025 - Activity Data
6,851 patients
- Calls handled by reception: 9369
- Telephone appointments: 718
- Face to face appointments: 3534
- Hospital referrals: 627
- Items issues via prescription: 12680
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 207
- Administrative communications including digital requests: 16507
- Did Not Attend appointment: 200
- Long term condition reviews: 190
Previous Data
See our previous data
May 2025 - Activity Data
6,849 patients
- Calls handled by reception: 9362
- Telephone appointments: 699
- Face to face appointments: 3320
- Hospital referrals: 621
- Items issues via prescription: 12867
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 236
- Administrative communications including digital requests: 15917
- Did Not Attend appointment: 151
- Long term condition reviews: 259
April 2025
6,847 patients
- Calls handled by reception: 10475
- Telephone appointments: 777
- Face to face appointments: 3165
- Hospital referrals: 554
- Items issues via prescription: 12808
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 124
- Administrative communications including digital requests: 15404
- Did Not Attend appointment: 149
- Long term condition reviews: 200
March 2025
6,845 patients
- Calls handled by reception: 10724
- Telephone appointments: 791
- Face to face appointments: 3453
- Hospital referrals: 565
- Items issues via prescription: 13072
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 112
- Administrative communications including digital requests: 16295
- Did Not Attend appointment: 190
- Long term condition reviews: 284
February 2025
6,832 patients
- Calls handled by reception: 10333
- Telephone appointments: 692
- Face to face appointments: 3215
- Hospital referrals: 460
- Items issues via prescription: 11757
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 116
- Administrative communications including digital requests: 15069
- Did Not Attend appointment: 143
- Long term condition reviews: 256
January 2025
6,835 patients
- Calls handled by reception: 8755
- Telephone appointments: 907
- Face to face appointments: 3702
- Hospital referrals: 463
- Items issues via prescription: 13161
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 194
- Administrative communications including digital requests: 14872
- Did Not Attend appointment: 215
- Long term condition reviews: 324
December 2024
6,845 patients
- Calls handled by reception: 5918
- Telephone appointments: 769
- Face to face appointments: 3105
- Hospital referrals: 386
- Items issues via prescription: 12955
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 194
- Administrative communications including digital requests: 11810
- Did Not Attend appointment: 155
- Long term condition reviews: 246
November 2024
6,860 patients
- Calls handled by reception: 6456
- Telephone appointments: 815
- Face to face appointments: 3724
- Hospital referrals: 485
- Items issues via prescription: 12222
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 384
- Administrative communications including digital requests: 12905
- Did Not Attend appointment: 167
- Long term condition reviews: 266
October 2024
6,859 patients
- Calls handled by reception: 6694
- Telephone appointments: 874
- Face to face appointments: 4753
- Hospital referrals: 507
- Items issues via prescription: 13027
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 1284
- Administrative communications including digital requests: 14025
- Did Not Attend appointment: 244
- Long term condition reviews: 313
September 2024
6,865 patients
- Calls handled by reception: 4306
- Telephone appointments: 711
- Face to face appointments: 3649
- Hospital referrals: 507
- Items issues via prescription: 12540
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 168
- Administrative communications including digital requests: 10296
- Did Not Attend appointment: 166
- Long term condition reviews: 190
August 2024
6,882 patients
- Calls handled by reception: 4240
- Telephone appointments: 828
- Face to face appointments: 3307
- Hospital referrals: 411
- Items issues via prescription: 12580
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 126
- Administrative communications including digital requests: 11850
- Did Not Attend appointment: 157
- Long term condition reviews: 279
July 2024
6,863 patients
- Calls handled by reception: 4785
- Telephone appointments: 999
- Face to face appointments: 4096
- Hospital referrals: 546
- Items issues via prescription: 14008
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 130
- Administrative communications including digital requests: 14370
- Did Not Attend appointment: 160
- Long term condition reviews: 272
June 2024
6,842 patients
- Calls handled by reception: 5440
- Telephone appointments: 846
- Face to face appointments: 3457
- Hospital referrals: 421
- Items issues via prescription: 11538
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 115
- Administrative communications including digital requests: 12728
- Did Not Attend appointment: 154
- Long term condition reviews: 282
May 2024
6,829 patients
- Calls handled by reception: 7224
- Telephone appointments: 1043
- Face to face appointments: 3742
- Hospital referrals: 585
- Items issues via prescription: 12987
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 138
- Administrative communications including digital requests: 13608
- Did Not Attend appointment: 159
- Long term condition reviews: 340
April 2024
6,827 patients
- Calls handled by reception: 7645
- Telephone appointments: 958
- Face to face appointments: 4079
- Hospital referrals: 494
- Items issues via prescription: 13518
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 90
- Administrative communications including digital requests: 14214
- Did Not Attend appointment: 176
- Long term condition reviews: 330
March 2024
6,822 patients
- Calls handled by reception: 6600
- Telephone appointments: 822
- Face to face appointments: 3408
- Hospital referrals: 409
- Items issues via prescription: 12137
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 96
- Administrative communications including digital requests: 12014
- Did Not Attend appointment: 130
- Long term condition reviews: 238
February 2024
6,834 patients
- Calls handled by reception: 7418
- Telephone appointments: 937
- Face to face appointments: 3557
- Hospital referrals: 449
- Items issues via prescription: 11878
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 131
- Administrative communications including digital requests: 12990
- Did Not Attend appointment: 172
- Long term condition reviews: 250
January 2024
6,825 patients
- Calls handled by reception: 7695
- Telephone appointments: 986
- Face to face appointments: 3714
- Hospital referrals: 433
- Items issues via prescription: 13539
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 158
- Administrative communications including digital requests: 12798
- Did Not Attend appointment: 186
- Long term condition reviews: 313
Bron-Y-Garn Surgery
Neath Road
Maesteg
CF34 9PW
Telephone: 01656 754200
All calls to and from the practice are recorded.