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GP Activity Data

View our monthly activity information.

Did Not Attend

As you can see each month there are a lot of appointments where a patient "Did Not Attend"

If you cannot make your appointment, we politely ask if you could let us know.
The easiest way to call the surgery to cancel

Help us to help everyone.

October 2025

6,870 patients

Calls handled by reception: 9869
Telephone appointments: 545
Face to face appointments: 4378
Hospital referrals: 591
Items issues via prescription: 13418
Vaccinations (including: childhood, flu, pneumococcal, shingles): 1283
Administrative communications including digital requests: 15812
Did Not Attend appointment: 264
Long term condition reviews: 232

oct 25 infographics english

September 2025

6,873 patients

Calls handled by reception: 10298
Telephone appointments: 454
Face to face appointments: 3867
Hospital referrals: 596
Items issues via prescription: 13369
Vaccinations (including: childhood, flu, pneumococcal, shingles): 125
Administrative communications including digital requests: 19676
Did Not Attend appointment: 204
Long term condition reviews: 262

sep 25

August 2025

6,859 patients

Calls handled by reception: 9904
Telephone appointments: 401
Face to face appointments: 3024
Hospital referrals: 453
Items issues via prescription: 12259
Vaccinations (including: childhood, flu, pneumococcal, shingles): 155
Administrative communications including digital requests: 13778
Did Not Attend appointment: 148
Long term condition reviews: 237

aug 25 infographics

July 2025

6,856 patients

Calls handled by reception: 9760
Telephone appointments: 540
Face to face appointments: 3848
Hospital referrals: 732
Items issues via prescription: 13580
Vaccinations (including: childhood, flu, pneumococcal, shingles): 247
Administrative communications including digital requests: 16893
Did Not Attend appointment: 216
Long term condition reviews: 214

July 2025 - Activity Data

June 2025

6,851 patients

Calls handled by reception: 9369
Telephone appointments: 718
Face to face appointments: 3534
Hospital referrals: 627
Items issues via prescription: 12680
Vaccinations (including: childhood, flu, pneumococcal, shingles): 207
Administrative communications including digital requests: 16507
Did Not Attend appointment: 200
Long term condition reviews: 190

June 2025 - Activity Data

May 2025

6,849 patients

Calls handled by reception: 9362
Telephone appointments: 699
Face to face appointments: 3320
Hospital referrals: 621
Items issues via prescription: 12867
Vaccinations (including: childhood, flu, pneumococcal, shingles): 236
Administrative communications including digital requests: 15917
Did Not Attend appointment: 151
Long term condition reviews: 259

April 2025

6,847 patients

Calls handled by reception: 10475
Telephone appointments: 777
Face to face appointments: 3165
Hospital referrals: 554
Items issues via prescription: 12808
Vaccinations (including: childhood, flu, pneumococcal, shingles): 124
Administrative communications including digital requests: 15404
Did Not Attend appointment: 149
Long term condition reviews: 200

March 2025

6,845 patients

Calls handled by reception: 10724
Telephone appointments: 791
Face to face appointments: 3453
Hospital referrals: 565
Items issues via prescription: 13072
Vaccinations (including: childhood, flu, pneumococcal, shingles): 112
Administrative communications including digital requests: 16295
Did Not Attend appointment: 190
Long term condition reviews: 284

February 2025

6,832 patients

Calls handled by reception: 10333
Telephone appointments: 692
Face to face appointments: 3215
Hospital referrals: 460
Items issues via prescription: 11757
Vaccinations (including: childhood, flu, pneumococcal, shingles): 116
Administrative communications including digital requests: 15069
Did Not Attend appointment: 143
Long term condition reviews: 256

January 2025

6,835 patients

Calls handled by reception: 8755
Telephone appointments: 907
Face to face appointments: 3702
Hospital referrals: 463
Items issues via prescription: 13161
Vaccinations (including: childhood, flu, pneumococcal, shingles): 194
Administrative communications including digital requests: 14872
Did Not Attend appointment: 215
Long term condition reviews: 324

December 2024

6,845 patients

Calls handled by reception: 5918
Telephone appointments: 769
Face to face appointments: 3105
Hospital referrals: 386
Items issues via prescription: 12955
Vaccinations (including: childhood, flu, pneumococcal, shingles): 194
Administrative communications including digital requests: 11810
Did Not Attend appointment: 155
Long term condition reviews: 246

November 2024

6,860 patients

Calls handled by reception: 6456
Telephone appointments: 815
Face to face appointments: 3724
Hospital referrals: 485
Items issues via prescription: 12222
Vaccinations (including: childhood, flu, pneumococcal, shingles): 384
Administrative communications including digital requests: 12905
Did Not Attend appointment: 167
Long term condition reviews: 266

October 2024

6,859 patients

Calls handled by reception: 6694
Telephone appointments: 874
Face to face appointments: 4753
Hospital referrals: 507
Items issues via prescription: 13027
Vaccinations (including: childhood, flu, pneumococcal, shingles): 1284
Administrative communications including digital requests: 14025
Did Not Attend appointment: 244
Long term condition reviews: 313

September 2024

6,865 patients

Calls handled by reception: 4306
Telephone appointments: 711
Face to face appointments: 3649
Hospital referrals: 507
Items issues via prescription: 12540
Vaccinations (including: childhood, flu, pneumococcal, shingles): 168
Administrative communications including digital requests: 10296
Did Not Attend appointment: 166
Long term condition reviews: 190

August 2024

6,882 patients

Calls handled by reception: 4240
Telephone appointments: 828
Face to face appointments: 3307
Hospital referrals: 411
Items issues via prescription: 12580
Vaccinations (including: childhood, flu, pneumococcal, shingles): 126
Administrative communications including digital requests: 11850
Did Not Attend appointment: 157
Long term condition reviews: 279

July 2024

6,863 patients

Calls handled by reception: 4785
Telephone appointments: 999
Face to face appointments: 4096
Hospital referrals: 546
Items issues via prescription: 14008
Vaccinations (including: childhood, flu, pneumococcal, shingles): 130
Administrative communications including digital requests: 14370
Did Not Attend appointment: 160
Long term condition reviews: 272

June 2024

6,842 patients

Calls handled by reception: 5440
Telephone appointments: 846
Face to face appointments: 3457
Hospital referrals: 421
Items issues via prescription: 11538
Vaccinations (including: childhood, flu, pneumococcal, shingles): 115
Administrative communications including digital requests: 12728
Did Not Attend appointment: 154
Long term condition reviews: 282

May 2024

6,829 patients

Calls handled by reception: 7224
Telephone appointments: 1043
Face to face appointments: 3742
Hospital referrals: 585
Items issues via prescription: 12987
Vaccinations (including: childhood, flu, pneumococcal, shingles): 138
Administrative communications including digital requests: 13608
Did Not Attend appointment: 159
Long term condition reviews: 340

April 2024

6,827 patients

Calls handled by reception: 7645
Telephone appointments: 958
Face to face appointments: 4079
Hospital referrals: 494
Items issues via prescription: 13518
Vaccinations (including: childhood, flu, pneumococcal, shingles): 90
Administrative communications including digital requests: 14214
Did Not Attend appointment: 176
Long term condition reviews: 330

March 2024

6,822 patients

Calls handled by reception: 6600
Telephone appointments: 822
Face to face appointments: 3408
Hospital referrals: 409
Items issues via prescription: 12137
Vaccinations (including: childhood, flu, pneumococcal, shingles): 96
Administrative communications including digital requests: 12014
Did Not Attend appointment: 130
Long term condition reviews: 238

February 2024

6,834 patients

Calls handled by reception: 7418
Telephone appointments: 937
Face to face appointments: 3557
Hospital referrals: 449
Items issues via prescription: 11878
Vaccinations (including: childhood, flu, pneumococcal, shingles): 131
Administrative communications including digital requests: 12990
Did Not Attend appointment: 172
Long term condition reviews: 250

January 2024

6,825 patients

Calls handled by reception: 7695
Telephone appointments: 986
Face to face appointments: 3714
Hospital referrals: 433
Items issues via prescription: 13539
Vaccinations (including: childhood, flu, pneumococcal, shingles): 158
Administrative communications including digital requests: 12798
Did Not Attend appointment: 186
Long term condition reviews: 313