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GP Activity Data
View our monthly activity information.
Did Not Attend
As you can see each month there are a lot of appointments where a patient "Did Not Attend"
- If you cannot make your appointment, we politely ask if you could let us know.
- The easiest way to call the surgery to cancel
Help us to help everyone.
March 2026
6,914 patients
- Calls made to Practice: 4537
- Telephone appointments: 654
- Face to face appointments: 3732
- Hospital referrals: 573
- Items issued via prescription: 13568
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 123
- Administrative communications including digital requests: 16618
- Did Not Attend appointment: 195
- Long term condition reviews: 365
February 2026
6,905 patients
- Calls made to Practice: 3901
- Telephone appointments: 523
- Face to face appointments: 3143
- Hospital referrals: 588
- Items issued via prescription: 12325
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 158
- Administrative communications including digital requests: 14532
- Did Not Attend appointment: 177
- Long term condition reviews: 265
January 2026
6,904 patients
- Calls made to Practice: 4476
- Telephone appointments: 630
- Face to face appointments: 3566
- Hospital referrals: 591
- Items issued via prescription: 12931
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 221
- Administrative communications including digital requests: 17613
- Did Not Attend appointment: 171
- Long term condition reviews: 231
December 2025
6,890 patients
- Calls handled by reception: 9602
- Telephone appointments: 566
- Face to face appointments: 3694
- Hospital referrals: 618
- Items issued via prescription: 14407
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 266
- Administrative communications including digital requests: 15022
- Did Not Attend appointment: 193
- Long term condition reviews: 261
November 2025
6,880 patients
- Calls handled by reception: 9461
- Telephone appointments: 563
- Face to face appointments: 3672
- Hospital referrals: 517
- Items issued via prescription: 11820
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 455
- Administrative communications including digital requests: 16310
- Did Not Attend appointment: 218
- Long term condition reviews: 386
October 2025
6,870 patients
- Calls handled by reception: 9869
- Telephone appointments: 545
- Face to face appointments: 4378
- Hospital referrals: 591
- Items issues via prescription: 13418
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 1283
- Administrative communications including digital requests: 15812
- Did Not Attend appointment: 264
- Long term condition reviews: 232
September 2025
6,873 patients
- Calls handled by reception: 10298
- Telephone appointments: 454
- Face to face appointments: 3867
- Hospital referrals: 596
- Items issues via prescription: 13369
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 125
- Administrative communications including digital requests: 19676
- Did Not Attend appointment: 204
- Long term condition reviews: 262
August 2025
6,859 patients
- Calls handled by reception: 9904
- Telephone appointments: 401
- Face to face appointments: 3024
- Hospital referrals: 453
- Items issues via prescription: 12259
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 155
- Administrative communications including digital requests: 13778
- Did Not Attend appointment: 148
- Long term condition reviews: 237
July 2025
6,856 patients
- Calls handled by reception: 9760
- Telephone appointments: 540
- Face to face appointments: 3848
- Hospital referrals: 732
- Items issues via prescription: 13580
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 247
- Administrative communications including digital requests: 16893
- Did Not Attend appointment: 216
- Long term condition reviews: 214
June 2025
6,851 patients
- Calls handled by reception: 9369
- Telephone appointments: 718
- Face to face appointments: 3534
- Hospital referrals: 627
- Items issues via prescription: 12680
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 207
- Administrative communications including digital requests: 16507
- Did Not Attend appointment: 200
- Long term condition reviews: 190
May 2025
6,849 patients
- Calls handled by reception: 9362
- Telephone appointments: 699
- Face to face appointments: 3320
- Hospital referrals: 621
- Items issues via prescription: 12867
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 236
- Administrative communications including digital requests: 15917
- Did Not Attend appointment: 151
- Long term condition reviews: 259
April 2025
6,847 patients
- Calls handled by reception: 10475
- Telephone appointments: 777
- Face to face appointments: 3165
- Hospital referrals: 554
- Items issues via prescription: 12808
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 124
- Administrative communications including digital requests: 15404
- Did Not Attend appointment: 149
- Long term condition reviews: 200
March 2025
6,845 patients
- Calls handled by reception: 10724
- Telephone appointments: 791
- Face to face appointments: 3453
- Hospital referrals: 565
- Items issues via prescription: 13072
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 112
- Administrative communications including digital requests: 16295
- Did Not Attend appointment: 190
- Long term condition reviews: 284
February 2025
6,832 patients
- Calls handled by reception: 10333
- Telephone appointments: 692
- Face to face appointments: 3215
- Hospital referrals: 460
- Items issues via prescription: 11757
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 116
- Administrative communications including digital requests: 15069
- Did Not Attend appointment: 143
- Long term condition reviews: 256
January 2025
6,835 patients
- Calls handled by reception: 8755
- Telephone appointments: 907
- Face to face appointments: 3702
- Hospital referrals: 463
- Items issues via prescription: 13161
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 194
- Administrative communications including digital requests: 14872
- Did Not Attend appointment: 215
- Long term condition reviews: 324
December 2024
6,845 patients
- Calls handled by reception: 5918
- Telephone appointments: 769
- Face to face appointments: 3105
- Hospital referrals: 386
- Items issues via prescription: 12955
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 194
- Administrative communications including digital requests: 11810
- Did Not Attend appointment: 155
- Long term condition reviews: 246
November 2024
6,860 patients
- Calls handled by reception: 6456
- Telephone appointments: 815
- Face to face appointments: 3724
- Hospital referrals: 485
- Items issues via prescription: 12222
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 384
- Administrative communications including digital requests: 12905
- Did Not Attend appointment: 167
- Long term condition reviews: 266
October 2024
6,859 patients
- Calls handled by reception: 6694
- Telephone appointments: 874
- Face to face appointments: 4753
- Hospital referrals: 507
- Items issues via prescription: 13027
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 1284
- Administrative communications including digital requests: 14025
- Did Not Attend appointment: 244
- Long term condition reviews: 313
September 2024
6,865 patients
- Calls handled by reception: 4306
- Telephone appointments: 711
- Face to face appointments: 3649
- Hospital referrals: 507
- Items issues via prescription: 12540
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 168
- Administrative communications including digital requests: 10296
- Did Not Attend appointment: 166
- Long term condition reviews: 190
August 2024
6,882 patients
- Calls handled by reception: 4240
- Telephone appointments: 828
- Face to face appointments: 3307
- Hospital referrals: 411
- Items issues via prescription: 12580
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 126
- Administrative communications including digital requests: 11850
- Did Not Attend appointment: 157
- Long term condition reviews: 279
July 2024
6,863 patients
- Calls handled by reception: 4785
- Telephone appointments: 999
- Face to face appointments: 4096
- Hospital referrals: 546
- Items issues via prescription: 14008
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 130
- Administrative communications including digital requests: 14370
- Did Not Attend appointment: 160
- Long term condition reviews: 272
June 2024
6,842 patients
- Calls handled by reception: 5440
- Telephone appointments: 846
- Face to face appointments: 3457
- Hospital referrals: 421
- Items issues via prescription: 11538
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 115
- Administrative communications including digital requests: 12728
- Did Not Attend appointment: 154
- Long term condition reviews: 282
May 2024
6,829 patients
- Calls handled by reception: 7224
- Telephone appointments: 1043
- Face to face appointments: 3742
- Hospital referrals: 585
- Items issues via prescription: 12987
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 138
- Administrative communications including digital requests: 13608
- Did Not Attend appointment: 159
- Long term condition reviews: 340
April 2024
6,827 patients
- Calls handled by reception: 7645
- Telephone appointments: 958
- Face to face appointments: 4079
- Hospital referrals: 494
- Items issues via prescription: 13518
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 90
- Administrative communications including digital requests: 14214
- Did Not Attend appointment: 176
- Long term condition reviews: 330
March 2024
6,822 patients
- Calls handled by reception: 6600
- Telephone appointments: 822
- Face to face appointments: 3408
- Hospital referrals: 409
- Items issues via prescription: 12137
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 96
- Administrative communications including digital requests: 12014
- Did Not Attend appointment: 130
- Long term condition reviews: 238
February 2024
6,834 patients
- Calls handled by reception: 7418
- Telephone appointments: 937
- Face to face appointments: 3557
- Hospital referrals: 449
- Items issues via prescription: 11878
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 131
- Administrative communications including digital requests: 12990
- Did Not Attend appointment: 172
- Long term condition reviews: 250
January 2024
6,825 patients
- Calls handled by reception: 7695
- Telephone appointments: 986
- Face to face appointments: 3714
- Hospital referrals: 433
- Items issues via prescription: 13539
- Vaccinations (including: childhood, flu, pneumococcal, shingles): 158
- Administrative communications including digital requests: 12798
- Did Not Attend appointment: 186
- Long term condition reviews: 313
Bron-Y-Garn Surgery
Neath Road
Maesteg
CF34 9PW
Telephone: 01656 754200
All calls to and from the practice are recorded.