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Suggestions and Complaints
We like to receive compliments but we also want to know if we can improve our service. Please let us know. There is an updated practice in-house complaints procedure to deal with your concerns and the service that we provide this follows the standard NHS Complaints procedure ( Apr 2011). We aim to acknowledge any complaint within 5 working days and to report back to you within 30 working days, although in some cases more time may be required.
Please contact the Practice Manager in the first instance who will be pleased to assist you.